WhatsApp templates sent from your own verified account
Send Meta-approved templates to opted-in customers from your own verified WhatsApp Business Account. Put a statement or an invoice inside the message, fill in each customer's name and balance, and see who read it, not just who received it.
- Meta Business API
- OfficialMeta Business API
- Verified business account
- YoursVerified business account
- Receipts included
- ReadReceipts included
Hi Jane, your February statement is ready. Your account balance is KES 128,400. Tap below to view it, or reply to talk to us.
10:32
View statement
Template statement_ready, approved by Meta. 87% of these were read.
Templates, media, receipts and billing
Your templates sync in from Meta with their review status, sends go out from your verified account, and each message reports sent, delivered and read.
- Official Business API
- Direct integration with Meta's WhatsApp Business Platform. Nothing reverse-engineered, nothing that gets your number banned.
- Your own business account
- Messages come from your verified WhatsApp Business Account with your name and profile, not from a shared number.
- Approved templates
- Your Meta-approved templates sync into the platform with their live review status and are ready to send the moment they clear.
- Variables & personalisation
- Fill template variables per recipient: names, balances, order numbers. Each message reads as if it was typed for that one customer.
- Images & documents
- Send statements, invoices, brochures and photos inside the message instead of as links customers will not click.
- Delivery & read receipts
- Each message reports sent, delivered and read, so you know who saw it, not just who received it.
- Category-based pricing
- Marketing, utility and authentication templates each have a published rate, billed per message from your wallet.
- Inbound capture
- Customer replies are captured and shown in your dashboard, so a broadcast can turn into a conversation.
- Opt-in, by design
- WhatsApp requires customer opt-in. Collect it with a shortcode keyword or in your onboarding flow and keep the list in your contacts.
Templates
Your Meta templates, synced and ready to send
Templates are created and reviewed with Meta, then appear in your Mobile Sasa dashboard with their live status. Approved templates can go to one customer or a whole list straight away.
- Live sync of templates and review status
- Marketing, utility and authentication categories
- Media headers: images and documents
- Send to one customer or a whole list
Your template library
| statement_ready | Utility | Approved |
| otp_login | Authentication | Approved |
| march_offer | Marketing | In review |
Templates sync from Meta with their live review status, so you know what is ready to send.
Receipts
Know who read it, not just who got it
SMS tells you a message was delivered. WhatsApp tells you it was read. Every message reports its full lifecycle to your dashboard, so a follow-up can go only to the people who never opened the first one.
- Sent, delivered and read, per message
- Failed sends shown with the reason
- Message history filterable by status
Where each message got to
- Sent100%
Accepted by WhatsApp
- Delivered96%
Reached the customer's phone
- Read87%
The customer opened it
Personalisation
One template, a thousand personal messages
Template variables are filled per recipient at send time. The structure stays Meta-approved and the content reads like a one-to-one message.
- Per-recipient variable values on bulk sends
- Names, amounts, dates, references: any value you hold
- Preview exactly what each customer receives
Template body
Hi {{1}}, your {{2}} statement is ready. Your account balance is {{3}}.
Sends as: Hi Jane, your February statement is ready. Your account balance is KES 128,400.
Why official
The official API, so your number stays up
Unofficial WhatsApp tools ride on reverse-engineered clients and get numbers banned without appeal. The official Business API is built for volume, protects your number, and shows your customers the verified badge.
- No ban risk from grey routes
- Verified business profile with your branding
- Published per-category rates, no pricing surprises
- Your own verified business account
- Messages come from your business name with the official badge, not from a number borrowed from a middleman.
- No grey-route bans
- Unofficial WhatsApp bots get numbers banned without warning. The official API is sanctioned by Meta and built for volume.
- Per-message pricing you can see
- Marketing, utility and authentication templates each have a published rate, billed from your wallet per message.
Live in four steps
- 01
Connect your account
We help you set up your WhatsApp Business Account and get your number verified with Meta.
- 02
Create templates
Draft your message templates. Meta reviews them and they sync in with live status.
- 03
Load recipients
Send to individuals or lists of opted-in customers, with variables filled per person.
- 04
Send and measure
Broadcast, then watch delivered and read receipts come back as they happen.
What teams use it for
Order & delivery updates · OTPs & verifications · Statements & invoices · Appointment reminders · Rich promotional offers · Customer conversations
Questions people ask
Is this the official WhatsApp API?
Yes. Mobile Sasa integrates directly with Meta's WhatsApp Business Platform. Your messages go out through your own WhatsApp Business Account, not a shared or unofficial gateway.
Why do messages need approved templates?
WhatsApp requires that business-initiated messages use templates reviewed by Meta. That is what keeps the channel free of spam and keeps open rates high. Your templates sync into Mobile Sasa with their review status, and variables let you personalise every send within the approved structure.
What does it cost?
Marketing, utility and authentication templates each have a published per-message rate, billed from your Mobile Sasa wallet as you send. There is no platform mark-up on top.
Can I send images and documents?
Yes. Templates support media headers, so statements, invoices, brochures, and product photos travel inside the message itself.
How do I build an opted-in list?
Customers must opt in before you can message them on WhatsApp. Most teams collect consent during onboarding, on their website, or with an SMS shortcode keyword. The list then lives in your Mobile Sasa contacts, ready for both channels.
Works well with
Reach the customers who are not on WhatsApp yet, from your own sender ID.
Collect WhatsApp opt-ins with a simple “Text JOIN to 40770”.
Follow a broadcast with a structured poll to measure what customers think.
Put your brand where the blue ticks are
Talk to us about verifying your WhatsApp Business Account. Most teams are sending approved templates within days.