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Products/Reminders

Set it once. It reminds everyone, forever.

Recurring SMS reminders that fire themselves — daily, weekly, monthly, annually or at month end — plus birthday and anniversary messages that never miss a date. Your team stops copy-pasting; your customers stop forgetting.

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Recurrence types
5
Recurrence types
Birthdays & anniversaries
Auto
Birthdays & anniversaries
Manual sends needed
0
Manual sends needed

SACCO_YETU

Hello Jane, your monthly contribution of KES 2,000 is due on Friday. Pay via paybill 000000, account JN042.

Monthly · day 9 · 08:00 — sent automatically

MALIBU

🎂 Happy birthday Jane! Everyone at Malibu Pharmacy wishes you a wonderful year ahead.

Her birthday, every year — no calendar needed

Next run

Tomorrow · 08:00

Birthdays today

14 sent 🎉

What's included

Everything on schedule, nothing on your to-do list

Build the reminder once — audience, message, time — and the platform runs it for you, with the same delivery tracking as any campaign.

Five recurrence patterns

Daily, weekly (pick the day), monthly (pick the date), annually (pick the day and month) or the last day of every month.

Your time of day

Each reminder fires at the time you choose — fee reminders at 8 a.m., market updates before dawn, follow-ups after lunch.

Contact group audiences

Point a reminder at any contact group and everyone gets the message — optionally personalised with each contact's name.

Per-recipient messages

Or give every recipient their own pre-written message — different amounts, dates and references per person, sent together.

CSV import

Load hundreds of recipients and their personal messages — or anniversary contacts with their dates — from a simple CSV.

Birthday & anniversary messages

Store each contact's date once. The right message goes out on the right day, every year, with their name filled in.

Promo before the day

Send a promotional message a few days ahead of the anniversary — cake offers, gift discounts, renewal deals.

Your sender ID

Reminders arrive from your branded sender ID — or your team default — like every other message you send.

Pause, resume, track

Flip any reminder on or off instantly, and open the delivery report of every run straight from the reminder.

Recurring reminders

The follow-ups your team keeps forgetting to send

Contribution due dates, statutory deadlines, rent follow-ups, weekly updates — build each one once with its schedule and audience, and it fires like clockwork from then on.

  • Daily, weekly, monthly, annually or end-of-month
  • Fires at your chosen time, Kenyan time
  • At most once per day — no accidental double sends
  • Every run tracked as a campaign with delivery reports

Your reminders

Contribution reminders

Monthly · day 9 · 08:00

Friday market update

Weekly · Friday · 07:30

Statutory payments due

Monthly · day 8 · 09:00

Rent follow-up

End of month · 10:00

AGM notice

Annually · 15 Mar · 08:00

Daily, weekly, monthly, annually or at month end — pause and resume any time.

Personalisation

Same schedule, different message for every person

A loan-book reminder isn't one message — it's hundreds of personal ones. Give each recipient their own text with their own amount and date, import the lot from CSV, and let the schedule do the rest.

  • Per-recipient pre-written messages
  • Group messages with {{name}} personalisation
  • First-name or full-name formats
  • CSV import with invalid rows flagged, not silently dropped

One reminder, personal messages

0712 XXX 431

Hello Amina, your loan instalment of KES 5,400 is due on the 15th.

0733 XXX 908

Hello Peter, your loan instalment of KES 12,100 is due on the 15th.

0700 XXX 224

Hello Grace, your loan instalment of KES 3,250 is due on the 15th.

Import the whole list from CSV — each contact keeps their own message.

Anniversaries

Never miss a birthday again — and sell the cake too

Store each contact's special date once. The platform sends your wishes on the day, every year — and if you sell something birthday-shaped, a promotional message can go out days earlier.

  • Fires on each contact's month and day, yearly
  • Optional promo message 1–365 days before
  • Names filled in automatically
  • Once per contact per year, guaranteed

3 days before

“Hi Jane, your birthday is coming up! Order your cake by Thursday and enjoy 10% off.” — the promotional nudge, sent automatically.

On the day

“Happy birthday Jane! 🎂” — every contact, on their exact date, once a year, with their name filled in.

Works for any yearly date — birthdays, membership anniversaries, policy start dates, wedding anniversaries.

Peace of mind

Automation you can trust with your brand

Automatic doesn't mean unsupervised. Reminders respect your blacklist, bill transparently from your SMS balance, and leave a full audit trail of every run.

  • Opt-outs honoured on every run
  • Balance checked before each send — failures are visible, never silent
  • Pause and resume without rebuilding anything

Pause without losing anything

Flip a reminder off for the holidays and back on after — the schedule, audience and message stay put.

Every run is a tracked campaign

Each firing appears in your campaign history with per-recipient delivery status, so you can prove the reminder went out.

No double sends

A reminder fires at most once per day, opted-out numbers are skipped, and anniversary wishes go out once per year per contact.

How it works

Live in four steps

1

Pick the schedule

Choose how often it repeats and what time of day it should fire.

2

Choose the audience

A contact group, or a list where every recipient has their own message.

3

Write it once

Compose the message — with {{name}} if you want it personal.

4

Let it run

It fires automatically from then on. Pause, edit or check delivery any time.

Use cases

What teams build with it

Fee due-date remindersChama & SACCO contributionsLoan repayment remindersStatutory payment deadlinesMedication & clinic remindersMember & customer birthdaysPolicy renewals & anniversaries

FAQ

Common questions

What schedules are supported?+

Daily, weekly (any day of the week), monthly (any date), annually (any day and month) and end-of-month — each firing at the time of day you set. End-of-month handles short months correctly, so day-31 reminders never silently skip February.

Can each person get a different message?+

Yes, two ways. Group reminders can personalise with {{name}} (first or full name). Or use a recipient list, where every phone number has its own pre-written message — ideal for amounts and dates that differ per person. Both support CSV import.

How do birthday messages work?+

Create an anniversary group with your message and send time, then add contacts with their dates (or import a CSV). Each contact receives the message on their month and day, every year, exactly once — with their name filled in. You can also add a promotional message that goes out a chosen number of days before.

What happens if my SMS balance runs out?+

The run is skipped and recorded as a failed campaign with the reason clearly shown — nothing is sent partially and nothing retries behind your back. Top up and the next scheduled run goes out normally.

Can I pause a reminder without deleting it?+

Yes — every reminder and anniversary group has an on/off switch. Pausing keeps the schedule, audience and message intact so you can resume with one click.

Pairs well with

Bulk SMS

The one-off campaigns and API sends that pair with your recurring schedule.

Explore

Mobile Surveys

Follow a reminder with a poll — did the message land? What do members think?

Explore

WhatsApp

Rich-media birthday wishes and reminders for your opted-in customers.

Explore

Stop remembering to remind people

Set up your first recurring reminder or birthday list in minutes — then never think about it again.

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