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Products/Reminders

Set it once. It reminds everyone, forever.

Fee due dates, contribution deadlines and statutory payments sent on a daily, weekly, monthly, yearly or month-end schedule, plus birthday and anniversary messages on the exact day. Your team stops copy-pasting and your customers stop forgetting.

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Recurrence types
5Recurrence types
Birthdays & anniversaries
AutoBirthdays & anniversaries
Manual sends needed
0Manual sends needed
BIDII_SACCO08:00:04
Hello Jane, your monthly contribution of KES 2,000 is due on Friday. Pay via paybill 000000, account JN042.
Delivered08:00:04· Safaricom

Monthly, on the 9th, at 08:00. Nobody pressed Send.

MALIBU_PHRM07:30:11
Happy birthday Jane! Everyone at Malibu Pharmacy wishes you a wonderful year ahead.
Delivered07:30:11· Airtel

On her birthday, every year, without a calendar.

Everything on schedule, nothing on your to-do list

Set the audience, the message and the time once. The platform runs it from then on, with the same delivery tracking as any campaign.

Five recurrence patterns
Daily, weekly (pick the day), monthly (pick the date), annually (pick the day and month) or the last day of every month.
Your time of day
Each reminder goes out at the time you choose: fee reminders at 8 a.m., market updates before dawn, follow-ups after lunch.
Contact group audiences
Point a reminder at any contact group and everyone gets the message, with each contact's name filled in if you want.
Per-recipient messages
Or give every recipient their own pre-written message, with different amounts, dates and references per person, all sent together.
CSV import
Load hundreds of recipients with their personal messages, or anniversary contacts with their dates, from a plain CSV.
Birthday & anniversary messages
Store each contact's date once. The right message goes out on the right day, every year, with their name filled in.
Promo before the day
Send a promotional message a few days ahead of the anniversary: cake offers, gift discounts, renewal deals.
Your sender ID
Reminders arrive under your branded sender ID, or your team default, like every other message you send.
Pause, resume, track
Flip any reminder on or off instantly, and open the delivery report of every run straight from the reminder.

Recurring reminders

The follow-ups your team keeps forgetting to send

Contribution due dates, statutory deadlines, rent follow-ups, weekly updates. Build each one once with its schedule and audience and it goes out on time from then on.

  • Daily, weekly, monthly, annually or end-of-month
  • Fires at your chosen time, Kenyan time
  • At most once per day, so nothing doubles up
  • Every run tracked as a campaign with delivery reports

Your reminders

  • Contribution remindersMonthly, day 9, 08:00On
  • Friday market updateWeekly, Friday, 07:30On
  • Statutory payments dueMonthly, day 8, 09:00On
  • Rent follow-upEnd of month, 10:00On
  • AGM noticeYearly, 15 March, 08:00Paused

Daily, weekly, monthly, yearly or at month end. Pause and resume any time.

Personalisation

Same schedule, different message for every person

A loan-book reminder is not one message. It is hundreds of personal ones. Give each recipient their own text with their own amount and date, import the lot from CSV, and let the schedule do the rest.

  • Per-recipient pre-written messages
  • Group messages with {{name}} personalisation
  • First-name or full-name formats
  • CSV import with invalid rows flagged, not silently dropped
BIDII_SACCO
Hello Amina, your loan instalment of KES 5,400 is due on the 15th.
BIDII_SACCO
Hello Peter, your loan instalment of KES 12,100 is due on the 15th.
BIDII_SACCO
Hello Grace, your loan instalment of KES 3,250 is due on the 15th.

One reminder, imported from a CSV. Each person gets their own figures.

Anniversaries

Never miss a birthday again, and sell the cake too

Store each contact's special date once. The platform sends your wishes on the day, every year. If you sell something birthday-shaped, a promotional message can go out days earlier.

  • Fires on each contact's month and day, yearly
  • Optional promo message 1 to 365 days before
  • Names filled in automatically
  • Once per contact per year, guaranteed

Three days before

MALIBU_PHRM
Hi Jane, your birthday is coming up! Order your cake by Thursday and enjoy 10% off.

On the day

MALIBU_PHRM
Happy birthday Jane! Everyone at Malibu Pharmacy wishes you a wonderful year ahead.

Works for any yearly date: birthdays, membership anniversaries, policy start dates.

Peace of mind

Automation you can trust with your brand

Automatic doesn't mean unsupervised. Reminders respect your blacklist, bill transparently from your SMS balance, and leave a full audit trail of every run.

  • Opt-outs honoured on every run
  • Balance checked before each send; a failed run is shown, never hidden
  • Pause and resume without rebuilding anything
Pause without losing anything
Switch a reminder off for the holidays and back on after. The schedule, audience and message stay put.
Every run is a tracked campaign
Each firing appears in your campaign history with a delivery report per person, so you can prove it went out.
No double sends
A reminder fires at most once a day, opted-out numbers are skipped, and each anniversary wish goes out once a year.

Live in four steps

  1. 01

    Pick the schedule

    Choose how often it repeats and what time of day it should fire.

  2. 02

    Choose the audience

    A contact group, or a list where every recipient has their own message.

  3. 03

    Write it once

    Compose the message, with {{name}} if you want it personal.

  4. 04

    Let it run

    It fires automatically from then on. Pause, edit or check delivery any time.

What teams use it for

Fee due-date reminders · Chama & SACCO contributions · Loan repayment reminders · Statutory payment deadlines · Medication & clinic reminders · Member & customer birthdays · Policy renewals & anniversaries

Questions people ask

What schedules are supported?+−

Daily, weekly (any day of the week), monthly (any date), yearly (any day and month) and end of month, each at the time of day you set. End of month handles short months, so a day-31 reminder does not skip February.

Can each person get a different message?+−

Yes, two ways. Group reminders can personalise with {{name}} (first or full name). Or use a recipient list, where every phone number has its own pre-written message, which suits amounts and dates that differ per person. Both import from CSV.

How do birthday messages work?+−

Create an anniversary group with your message and send time, then add contacts with their dates or import a CSV. Each contact receives the message on their month and day, every year, exactly once, with their name filled in. You can also add a promotional message that goes out a chosen number of days before.

What happens if my SMS balance runs out?+−

The run is skipped and recorded as a failed campaign with the reason shown. Nothing is sent partially and nothing retries behind your back. Top up and the next scheduled run goes out normally.

Can I pause a reminder without deleting it?+−

Yes. Every reminder and anniversary group has an on/off switch. Pausing keeps the schedule, audience and message intact, so you resume with one click.

Works well with

Bulk SMS

The one-off campaigns and API sends that pair with your recurring schedule.

Mobile Surveys

Follow a reminder with a poll to hear what members think.

WhatsApp

Rich-media birthday wishes and reminders for your opted-in customers.

Stop remembering to remind people

Set up your first recurring reminder or birthday list in minutes, then never think about it again.

Create a free account Or ask us to call you
Mobile Sasa
Bitwise Digital Solutions Ltd
IPS Building, 6th Floor, Kimathi Street
Nairobi, Kenya

0796 002 630
[email protected]

Sending for Kenyan organisations since 2015.

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